Social Haven - Ideas & Requests

Submit your ideas for haven and we'll take a look at them and let you know if and when they will be implemented.

Unable to log in

Hi guys, i'v just got my access code and cant login. Any ideas ?

  • Daniel Palfrey
  • Oct 11 2017
  • Shipped
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  • Admin
    William Mansfield commented
    October 12, 2017 11:53

    Hey Daniel,

    If you have an access code there are two possible pathways for you.

    1: If you don't already have a social haven account, then once you download the app, you will have to tap the text that says "have an access code?". (note, this is NOT the create account nor sign in button).  It will prompt you for your access code. Once you fill that in, follow the steps until you are logged in.

    2: If you already have a social haven account, then once logged in, tap the big H logo in the top right. Then tap the menu item that says "Join Haven". Insert your access code there and it will get you properly associated.

    If you have any questions, let us know!